Help and FAQ

Browse experiences. Choose date and quantity. Complete secure checkout. Receive instant confirmation by email.
 

We accept major credit and debit cards. Bank transfers may be available for large bookings. Payment details appear at checkout.
 

Each product has partner specific terms. Check the booking confirmation for cancellation rules or contact support for help.
 

Most bookings send e tickets to the purchaser email. Some partners require collection. Details appear on your confirmation.
 

Price displayed is final at checkout. Local taxes and partner surcharges are shown before payment.
 

Contact partnerships at [email protected] with event details, guest count and budget. We will propose options and a quote.
 

Buyer FAQs

Yes. Add company details at checkout or contact support. Invoices are issued within 24 hours after payment.
 

Yes. Use the guest name fields at checkout. Some venues require the purchaser to be present. Check product notes.
 

Check spam first. Then contact support with your order number. We resend or coordinate collection with the partner.
 

Some hospitality areas have age limits and dress codes. Check the product page. When unsure, ask support.
 

We follow the partner policy. If an event is canceled or moved, we seek a suitable alternative or a refund where allowed.
 

Business FAQs

Apply with company details and references. We review content quality, service history, and event rights. On approval we share onboarding steps.
 

Trade and retail pricing. Net rates or commission included. We agree the model and tiering in the contract.
 

We pay by bank transfer. Timing is set in the contract. Most payouts occur after client attendance or on a scheduled cycle.
 

Yes. We support bulk upload and API feeds for live price and availability. Our team provides specs during onboarding.
 

High resolution images, accurate inclusions, and clear restrictions. No unauthorized marks. Policies must be explicit.
 

 

 

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